Privacy Policy

“Ansab Maintenance, Fleet & Operations” app and maintenance system
ANSAB GENERAL CONTRACTING · Last updated: 2026-10-31
For company staff only No ads, no data selling Location only during duty, with your consent Route details auto-deleted after 60 days

1Who we are

  • The “Ansab Maintenance, Fleet & Operations” app and its maintenance system (ansab-cmms.com) are owned by ANSAB GENERAL CONTRACTING (Maintenance & Equipment Department) and are intended for the company’s employees, technicians and drivers to manage the maintenance, movement and operation of company equipment.
  • Accounts cannot be created inside the app; they are created by the company’s system administrators. This policy covers both the app and the system.

2Data we collect

  • Account data: name, username, employee number, mobile number, department or workshop, and interface language.
  • Sign-in data: username and password, or mobile number and PIN. If you choose “Remember me”, they are stored only on your device in encrypted storage.
  • Device data: device model, OS and a technical device fingerprint, to approve one device per user and block unapproved devices. We do not collect the IMEI or advertising ID.
  • Location and battery level during duty: only for technicians and maintenance crews enrolled in the duty service — detailed in section 3.
  • Location when submitting a report or recording work: read once, with your permission, to record where the equipment or work is.
  • Camera: to scan QR labels on equipment and take photos and videos of faults, work and inspections.
  • Microphone: to record a voice description or video sound, only when you press record.
  • Work data: reports and descriptions, meter readings, attachments, preventive-maintenance visits and items, equipment handovers, spare-part requests and daily attendance.
  • Notifications: the notifications permission is used to show the visible duty notification and work alerts on your device; no advertising notification services are used.

3Location during duty

  • Location is collected only after you tap “Start your day” and accept the disclosure screen, and it stops when you tap “End your day”, or automatically after 12 hours.
  • Meanwhile the app runs a foreground service with an always-visible notification, so you always know your location is being shared and can end it at any time.
  • Location is not collected outside your workday, and the app does not request the “Allow all the time” background-location permission.
  • What is sent: coordinates, accuracy, time and battery level (to explain gaps in reporting), when moving or at longer intervals when stationary.
  • Purpose: routing reports to the nearest technician, planning preventive-maintenance routes, field safety, and your daily summary (distance, working time and sites visited).
  • Only your direct supervisor and authorized maintenance managers can see it, and no automatic penalty is based on it.
  • Detailed route points are deleted automatically after 60 days; only the daily summary remains in work records.

4How we use data

  • Only to run and follow up maintenance and fleet work within the company: receiving and assigning reports, recording maintenance, managing equipment and drivers, and notifying the people involved.
  • To secure accounts: approved-device checks, blocking unauthorized access, and an audit log of sensitive actions.
  • The app shows no ads; data is not sold or used for marketing or profiling outside work.

5Data sharing

  • Data is sent only to the company system server (ansab-cmms.com) over an encrypted connection (HTTPS), hosted by a hosting provider acting on the company’s behalf.
  • WhatsApp notifications are sent through the WhatsApp Business platform (Meta) only to the numbers of company staff, drivers and reporters.
  • In-app maps use OpenStreetMap tiles; map tiles are requested without sending your personal data. The “Navigate” button opens Google Maps in its own app when you choose it.
  • We do not share data with anyone else unless required by law.

6Retention and deletion

  • Detailed duty location points: 60 days, then deleted automatically.
  • Work and maintenance records: as long as needed for equipment history, company systems and legal obligations.
  • You can request deletion of your account or personal data by emailing the system administration below or through your manager; requests are handled within 30 days, except work records we are required to keep (separated from your personal data where possible).
  • Data stored on your device (sign-in data and unsent operations) is removed when you uninstall the app.

7Security

Encrypted connections, passwords and PINs stored as one-way hashes, revocable sign-in tokens, one approved device per user, and permissions based on each user’s role and scope.

8Your rights

  • Access and correct your data through your manager or the system administration.
  • Withdraw location consent at any time: end your day, or revoke the location permission in your phone settings.
  • Request deletion of your data as described in section 6.

9Children

The app is for adult company staff and is not directed at anyone under 18.

10Changes to this policy

We may update this policy when the app’s features change; the last-updated date appears at the top. Any material change to location collection will be presented for your consent in the app before it applies.

11Contact

For any privacy question or request: info@ansab-cmms.com.